If you have made Thailand a vacation destination, you will need to know about hotels.
We’ve seen a lot of Thailand over the years. We’ve been back a few times already. Here are some very nice hotels in Bangkok, Phuket and Hua Hin.
Park Hyatt Bangkok
We arrived late at night because of airline delays and we used the hotel’s pickup service which brought us to the hotel quickly. We were met by front desk staff who took us directly to our room where we checked in. She explained everything to us and was very gracious in describing all of the features of the hotel.
The room was terrific with a panoramic view of the city. It had automatic sheers and blinds that you could whisk open and closed with the touch of a button. The bathroom was quite large with up-to-date amenities. We felt our visit was too short but even during the short stay, we knew we wanted to come back. Everyone at the hotel was service oriented. Everyone wanted to make sure that your stay was splendid.
Grand Hyatt Erawan Bangkok
Once you step into the lobby from the street, you are transported to a more tranquil and civilized environment. If you’ve been to Bangkok, it is a vibrant city, but it is also very busy with cars and motorcycles going everywhere. Traffic is quite a problem. Since we were World of Hyatt members, we were greeted on arrival and whisked to the Grand Hyatt Club lounge where paperwork was processed, and our keys were delivered. The luggage was already in the room when we entered.
The property has a very nice view of the city skyline. The room was very quiet and had all of the latest conveniences including a Bluetooth speaker system, so you can play your own music through their high-quality speakers. The bathroom had both a handheld shower and a rain shower. The room was very comfortable, and they serviced the room twice a day to ensure you had fresh towels and plenty of shampoo, conditioner and body wash.
The staff at the Grand Club lounge are wonderful and very attentive. We met Chariya (Pom) who introduced herself and asked if there was anything she could do to make our stay more enjoyable. We asked more questions, and she graciously provided a lot of background on Thai practices, local shrines, etc. She was delightful.
Breakfast is very nice in the lounge with an egg station chef waiting to take your order. This is much more than a continental breakfast with potatoes, bacon, sausage, salad and all sorts of things to enjoy while taking a look at the city skyline.
The rooms are very well appointed with interesting paintings and sculptures throughout. We also had an in-room espresso maker and some fruit to nibble on.
We met up with Tanachai (Director of Rooms) and Frederick (Director of Food and Beverage) on one occasion when we were in the Grand Club Lounge, and they asked if there was anything either of them could do to improve our stay. This type of interaction is indicative of a great hotel. They are not satisfied with the status quo – they are constantly looking to improve. This is a terrific hotel, and we will be back.
Hyatt Regency Hua Hin
We were struck by the beauty of this hotel. There are over 16 acres of lush vegetation and pools on this property. It takes quite a while to see it all. The rooms are very nice. We upgraded to a suite which had an expansive living area separate from the sleeping area. The bathroom had both a handheld shower and a rain shower. The room was very comfortable, and they serviced the room twice a day to ensure you had fresh towels and plenty of shampoo, conditioner and body wash.
Most of the views are of the landscaped garden area with outdoor balconies with chairs to lounge in.
The Regency Club is an outdoor lounge which is adjacent to pools and jacuzzi jets. You can have breakfast in the Club or evening cocktails and hors d’oeuvres. We enjoyed meeting Arisa, Mark and Game at the Regency Club. All took very good care of us. Winnie took good care of us at the front desk.
The property has many pools, some quite shallow for children and others about 4’ deep. They have a “lazy river” which you can simply walk or paddle about in. They have a giant water slide from 4 or more stories up which propels you to the water rapidly and gives adults and children a thrill. There is an adult at the top of this slide to ensure good safety for your journey down to the pool.
The hotel does everything they can to prevent the pesky mosquitoes from biting you, but they also offer some insect spray in your room. I’d recommend you put it on your legs at least since most of the dining is outdoors. If you are more comfortable bring your own repellent, just be sure to put it in when outside. There are many restaurants on property and they are all good.
We liked the McFarland House which is a restored two-story 19th century pavilion that has been transformed into a beachfront bar and casual dining area. The restaurant offers modern European dishes and a variety of Asian and American favorites.
For breakfast, we ate at Figs which was a buffet breakfast with wonderful dishes that changed daily.
You can easily take a taxi or Tuk Tuk from the hotel to local restaurants. The price is anywhere from 150 to 200 Baht each way, which is not expensive. So, it is quite convenient to take a look around the city.
There is a marketplace (Cicada) that is open on the weekends. It offers lots of food choices, music entertainment and crafts. It’s just a short walk from the hotel to Cicada so you can see what the locals are doing very easily.
This is a lovely resort. I would recommend that they add a guest experience manager to the property to ensure guest satisfaction. This role is essentially your single point of contact for all the property has to offer. The Phuket property, which I will cover next, has a guest experience manager and she was delightful. Overall, this is a splendid resort, and we will be back.
Hyatt Regency Phuket Resort
I think the first thing you must get used to at this lovely resort is the term buggy. It’s not a pram or stroller. It’s a golf cart. Everything from the lobby is up the hill. You will not want to traverse this yourself – particularly with luggage so the staff thinks of everything, and they whisk you up to your room or restaurant or down to the pool – all in a buggy.
We were lucky to be greeted by Nikki, a guest service manager, who took care of any of our needs during our stay. She was delightful and checked on us daily to ensure that our stay was great. I would hope that all Hyatt Regency and Grand Hyatt properties invest in a guest service manager. It makes a world of difference and Nikki did that for us.
The food and beverage are excellent. It starts with a buffet breakfast at the pool. The selection is immense, and it does change daily. We were there for 7 days, and we saw a few repeated dishes, but we also saw new dishes daily. We enjoyed both Western and Thai dishes along with dim sum. We met the F&B Manager, Prakasit, who was very knowledgeable and helpful during our stay. We had a few special requests and after getting to know us, every day – all of the servers recognized us and made sure we had what we needed. For breakfast, the servers were always smiling and helpful. We enjoyed meeting Bella, Adi and Rainy every morning. We also met another F&B manager Tahta who was also very helpful and gracious to us.
The pool is about the size of an NFL football field. It’s truly immense and has an infinity edge so you can view the Andaman sea from the comfort of your pool or lounger. There were plenty of lounge chairs and lounge beds for everyone. The pool personnel were very helpful with towels and getting us water, drinks, etc. Pae was one of our pool guys and he was always very friendly and helpful.
The Regency Club is very nice and has a private pool for dipping. Cocktails and light hors d’oeuvres are served every night. We met Din at the club, and he ensured that everything was going smoothly for us every evening. They have a small but excellent restaurant on the property for fine dining and they have several other choices for themed buffet dining.
The rooms offer a splendid view of the Andaman sea. We were upgraded to a suite and we enjoyed a spacious living area as well as a sleeping area with a nice bathroom. The bathroom had both a handheld shower and a rain shower.
The hotel offers a free shuttle to a public beach because there is no proper beach at the hotel. We never went to the beach because the pool was so nice. There are other tours you can easily take from this property, but we simply enjoyed the privacy and tranquility of the property. We’d love to come back!
Hopefully you will get a chance to visit Thailand. You can read more about Thailand in our history post here.
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